Planner FAQ
Do you have a newsletter I can sign up for to be kept alerted of new events or properties that sign up?
Yes, we have a newsletter that you can sign up for at the bottom of each page. Also, by creating an account, you are automatically enrolled in our newsletter. Our newsletters contain all new properties that sign up for virsitour, promotions from our destinations specialized for virsitour planners and events we are hosting.
After I send an RFP, how do I follow up with destinations, do I get notifications?
Yes, we send you notifications of status by email and on your dashboard. Once an RFP is sent you are able to contact the destination account manager for further questions or one-on-one appointments.
How do I request a site tour from a destination on your site that does not have one?
Please click on the “request a site tour” button and request will be sent to the specific destination to either send us a site tour or update their listing.
How do I request a site tour from destinations that are not on the website?
Please send us a chat or email us at request@virsitour.com and we will reach out to the specific destination for you.
Can I contact destinations before sending an RFP?
No. At this time we want to ensure that our vendors receive vetted leads, so we ask for planners to sign up and send RFP prior to reaching out to vendors for follow up meetings and questions.
Is there a cost associated for planners to use the website?
No, planners can access the website at no cost or sign up. If you would like to create a wish list and send RFP’s, we will ask for you to sign up so we can save your information and interact with destinations. Signing up is still no cost to planners at the entry-level.
Supplier FAQ
How many people can access one account?
There will be one main account holder that can invite others in the company to have access on determined levels. Please chose the level of access you would like per account holder and invite them to create their own profile.
How long do I have to contract for?
We have monthly and yearly subscriptions. By signing up annually you receive a discount for the full payment up front. Monthly subscriptions costs are a little higher. Please toggle the monthly/annual pricing on the payments and pricing page.
As a supplier can I pay with a different method than a credit card?
Yes, we can accept AHC payments, debit card and bank transfers through the payment portal. If you need a W9 please contact billing@virsitour.com
Can sponsors be included on our hotels virsitour listing?
At this time we do not have the ability to have sponsors included in the listing. If you have a supplier partner that is interested in sponsoring an event for your property, please reach out to hello@virsitour.com to set up a virtual event.
How do I get an analytical report? (coming soon)
Analytic reports will be sent to you on a monthly basis with number or RFP’s sent, how many clicks to view your site tours and pictures as well as clicks to your social media and website links. Your dashboard will also have real time analytics.
Can leisure guests book individual rooms through the virsitour website?
No, we are not a booking site for travel, we are a sourcing and RFP management tool for group meetings and events. Feel free to browse our virtual site tours and click into the hotels website to make reservations for individual rooms.
How do I get notified once an RFP has been completed for my hotel?
Your designated account holder(s) will be notified by email that an RFP has been submitted with all the details in the email. You will also have a notification on your dashboard.
How does my property sign up?
Go to the plans and pricing pace and select the plan that fits your needs. Once selected we will ask for payment with Credit Card. Once payment has been submitted please fill out the form including as much information as possible. Your listing will be reviewed and up on the site within 24 hours.